PSI’s new MasterTrak advanced telematics solution will give users a greatly enhanced experience. The device includes new features as well as significant improvements to the existing MasterTrak platform, which was purchased by PSI in 2007.

The new device includes over-the-air programming, real-time diagnostics and troubleshooting, and remote stop/restart features that are not available in the previous iteration of MasterTrak. MasterTrak now includes remote EDIS, which is unique to the device. Remote EDIS allows users to remotely request and receive data directly from the device. Previously, technicians would need to go into the field and physically connect to the device to upload data, now we can do that from the comfort of your office to any connected asset in America.

Other MasterTrak features include fully customizable alarms, nuisance fault suppression, user administration, and real-time asset status via PSI’s mobile app; enhanced real-time and historical data access and improved custom reporting; application programming interface (API) access to data; and functional templates for user customization which gives the user the power to make it fit their needs.

MasterTrak’s new and improved features are the result of a partnership between PSI and eControls/FW Murphy, the device’s manufacturer. PSI customers got their first look at the new MasterTrak during a series of site visits beginning in January; more than 100 of the new devices are now in service and rollout is ongoing.

Constant Connection

MasterTrak is the only telematics device on the market to feature Tri-Mode and active dual cellular switching, which enables it to work anywhere on the continent. The device will automatically connect to and switch between the AT&T or Verizon networks until it finds the best possible service connection. If neither wireless network is available, the device will connect to a low earth orbit (LEO) satellite network.

“Many of our energy customers who operate rental fleets have assets in locations that have scarce cellular coverage. Because of this, it was difficult to track the units and identify the assets and communication condition,” PSI Advanced Product Development (APD) Manager Aaron White said.

“With Tri-Mode, we can improve that situation drastically. If this device can’t connect to a network anywhere in North America, I don’t know what will,” he added. “This is the most capable Tri-Mode telematics device currently on the market.”

Powering the Future

PSI has successfully taken its first steps in Machine Learning and Artificial Intelligence (AI) and is pairing it with MasterTrak’s improved data access capabilities. This involves working with PhD students from the University of Cincinnati’s engineering department to develop predictive models from PSI engine data. “The AI and Machine Learning models will power PSI for the future,” White says.

The students, who work at PSI as graduate interns, are working with PSI APD engineers in developing and training models to determine remaining useful life (RUL) of such components as spark plugs, catalysts, exhaust valves, air filters and engine oil. This means we can indicate to the customer when to replace these components before it becomes a problem, allowing them to schedule service work and request PSI parts proficiently. The models also provide direct feedback to PSI engineering, helping them rapidly improve product offerings.

“Data is really the new currency;” White says. “Our mission is to increase connectivity between the customer, the asset, and PSI by gaining additional data that enables us to make smart data-driven decisions that ultimately provide value-add to the customer through reduced cost of ownership.”

AI and Machine Learning are a huge step forward in our technological path, creating separation between PSI and other major engine OEMs such as Cat, Cummins and Waukesha.